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Our Story

ABOUT US

Singapore Cruise Centre Pte Ltd

Singapore Cruise Centre Private Limited (SCCPL) manages and operates 3 ferry terminals and 1 award-winning international cruise terminal in Singapore. We bring operations capability with proven expertise, supported by intimate knowledge of the cruise and ferry business in Singapore.

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OUR VISION
To be the world’s leading cruise and ferry terminal operator, and be an international partner of choice in overseas cruise and ferry terminal management and consultancy.
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OUR MISSION
To provide efficient, innovative and safe cruise and ferry terminal services, and to add value to waterfront developments.
COMPANY

Our Values

We are Asia’s first and only Singapore-based company with a proven track record in managing maritime passenger terminals, augmented by numerous international awards since the commencement of operations.

We have trust and respect for individuals
We achieve our common objectives through teamwork
We conduct our business with openness and integrity
We focus on our customers and build partnerships.
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Our Milestones

Our Building Steps that We Have Made So Far

2001

A DECADE OF SCC

Singapore Cruise Centre celebrated its 10th year anniversary.

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2003

SCC BECAME AN INDEPENDENT COMPANY

Singapore Cruise Centre (SCC) as a department was divested from PSA Corporation and became an independent company, Singapore Cruise Centre Pte Ltd (SCCPL) under the Temasek Investment Group.

Henceforth, Singapore Cruise Centre Pte Ltd is the cruise & ferry terminal operator for:

International Passenger Terminal (IPT)

International Passenger Terminal (IPT) at HarbourFront for international passenger cruise ships.

Regional Ferry Terminal (RFT)

Regional Ferry Terminal (RFT) at HarbourFront for passenger commuters by ferry to the Indonesian Riau Islands and West Johor in Malaysia.

Tanah Merah Ferry Terminal (TMFT)

Tanah Merah Ferry Terminal (TMFT) for passenger commuters by ferry to the “growth triangle” of Indonesian Bintan Islands, East Johor Malaysia and Singapore.

Pasir Panjang Ferry Terminal (PPFT)

Pasir Panjang Ferry Terminal (PPFT) for worker commuters to the Southern offshore industrial islands in Singapore.

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2004

CERTIFIED ISPS COMPLIANT

SCCPL was one of the first passenger terminals in the world to be certified ISPS (International Ship & Port Security Code) compliant.

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2006

S$5 million Terminal Upgrade

Completion of HarbourFront Passenger Terminal second upgrade at the cost of S$5 million, along with ISO 9001 certified.

S$2.5 million SPOS contract

Singapore Cruise Centre Pte Ltd signed a S$2.5 million contract with NEC Advanced IT Services for the development of the Sea Passenger Operations System (SPOS) which used RFID Boarding Passes for efficient tracking of passenger processes through the terminal.

10 millionth cruise passenger

SCC@HarbourFront (IPT) welcomed its 10 millionth cruise passenger since its operations in 1991. SCC@HarbourFront celebrated its 15th year anniversary.

S$10 Million Fly-Cruise Development

SCCPL partnered Singapore Tourism Board & Civil Aviation Authority of Singapore to launch the S$10 Million Singapore Fly-Cruise Development Fund (FCDF) to boost the cruise tourism.

S$3 Million Terminal Upgrade

Completion of Tanah Merah Ferry Terminal upgrade at the cost of S$3 million.

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2007

Sea Passenger Terminal Operating System launch

Launch of SPOS (Sea Passenger Terminal Operating System) at HarbourFront Passenger Terminal (RFT) & Tanah Merah Ferry Terminal with Asia’s first RFID (Radio Frequency Identification) Boarding Passes for online tracking and integration of passenger processes through the terminal for ferry operations.

First Regional Free Wi-Fi Cruise & Ferry Terminal

Harbourfront Passenger Terminal became the first cruise and ferry terminal in the region to provide free wireless Internet connectivity, and set the technological platform for future wireless IT applications.

New Lounge at Tanah Merah

Launch of the CIP (Commercially Important Passenger) Lounge Services at Tanah Merah Ferry Terminal

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2009

S$1 million terminal renovation

Completed S$1 million renovations to the HarbourFront Passenger Terminal to improve passengers’ overall terminal experiences.

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2010

Strengthening the cruises in asia

SCCPL collaborated with Shanghai Wusongkou International Cruise Terminal Development Co., Ltd (WSK) to form Asia Cruise Terminal Association (ACTA), a non-profit organization.The association was setup in response to the need to have a common understanding amongst cruise terminal, port operators and owners, to upgrade to an international level of services and operations that cruise lines expect.

Preparing for the future demand

Jointly developed the Cruise and Ferry Terminal Simulation (CRAFTS) system with SimPlus Pte Ltd. CRAFTS is a simulation system designed for marine passenger terminal so as to prepare in advance the appropriate terminal resources to meet the ship’s needs.

Bringing up the Service Level

Partnered with the Service Quality Centre to conduct customer service training for staff and stakeholders so as to bring service levels to a new height.

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2012

Turnover of Terminal looks

Expanded Passenger Space, Double Service Counters at New-Look Harbourfront Cruise & Ferry Terminal.

Partnership with WWF

Kicked off their newly-informed marine conservation partnership with World Wide Fund for Nature Singapore’s (WWF) “Say No to Shark’s Fin” campaign which is gaining ground among Singapore consumers.

Best Turnaround port

Clinched global awards for efficiency and best turnaround port.

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2013

Welcome New SuperStar Gemini at HarbourFront

Cruise ship SuperStar Gemini made its first call in Singapore at HarbourFront after refurbishment

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2014

Awarded the ‘Plaque of Commendation”

Singapore Cruise Centre was awarded the ‘Plaque of Commendation” by Singapore Industrial & Service Employee’s Union (SISEU) . Singapore Cruise Centre was conferred the ‘Plaque of Commendation” by Singapore Industrial & Service Employee’s Union (SISEU) in recognition of SCC’s outstanding contributions and support in building and fostering good labour management relations with the union which benefitted the workers.

Voted Asia's Leading Cruise Port

Voted Asia’s Leading Cruise Port at World Travel Awards.

Best Turnaround Port for the 7th time

Won global award for best turnaround port operations for 7th time.

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2015

Awarded Gold TOPSIS

Singapore Cruise Centre was awarded Gold TOPSIS (Threat-Oriented Person Screening Integrated System) . Singapore Cruise Centre was conferred the Gold TOPSIS (Threat-Oriented Person Screening Integrated System) award for security excellence at our cruise and ferry terminals by Singapore’s Ministry of Home

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2016

Recognised as Best Cruise Port

Singapore Cruise Centre was voted the Best Cruise Port by readers of Travel Weekly Asia, the leading travel trade publication in Asia in recognition of its outstanding contribution and accomplishments.

Won the Best Turnaround Port Operations

Won the Best Turnaround Port Operations at Cruise Insight Award Ceremony

Welcome P&O Cruises back after 10 Years.

The 1, 500 guests ship returns to HarbourFront Passenger Terminal after a decade.

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2017

Gold TOPSIS for the 3rd Consecutive Year

Singapore Cruise Centre was conferred the Gold TOPSIS (Threat-Oriented Person Screening Integrated System) award for security excellence at our cruise and ferry terminals by Singapore’s Ministry of Home Affairs for the third year in a row. This reflects SCC’s commitment and excellence in implementing TOPSIS measures at our ferry and cruise terminals

First Solar-Powered Ferry Terminal

Tanah Merah Ferry Terminal become Singapore’s first solar-powered ferry terminal allowing the terminal to offset at least 327 tonnes of carbon dioxide annually.

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2019

SCC Breaks Annual Passengers Record

Singapore Cruise Centre handled all time high record of 5.3 million regional ferry passengers for the year

SCC Breaks Daily Passengers Record

Singapore Cruise Centre handled all time high regional ferry passenger traffic of 43,000 passengers on 12 August.

Inaugration of the Fly-Ferry / Cruises Services

Bringing in the seamless travel between flight and sea for both ferry and cruises in collaboration with Changi Airport.

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2021

SCC Celebrated 30 Years of Cruising

Singapore Cruise Centre celebrated 30 years of operating cruise and ferry terminals.

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2022

Resumption of Ferry Services at HarbourFront

Regional ferry services at HarbourFront Passenger Terminal resumes sea travels to the Indonesia islands of Batam and Karimun from 15 June 2022 after more than 2 years of closure due to the pandemic

 

Commencement of Ferry Service to Desaru Coast, Malaysia

Ferry Service between Tanah Merah Ferry Terminal and Desaru Coast Ferry Terminal commenced from 7 July 2022.

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Connecting You to the World

The Top Choice for Getaway Trips Out of Singapore

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