Batam Fast
Commencing 7 July 2026
Horizon
Commencing 15 July 2026
Indo Falcon
Commencing 15 July 2026
Majestic Fast Ferry
Commencing 15 July 2026
Sindo Ferry
Commencing 15 July 2026

Services & Amenities

Self-service Check-in
Self-service Bag-drops
Duty Free
Food & Beverages
Travel mobile
Prayer Room
Public Toilets
Nursing room
EV Charging
Money Changer
Car parking
ATM
Odd-size baggage Check-in
VIP Lounge (Cruise)
Self-Service Check-in Kiosks

Self-Service Check-in

Ready to Check In?

Skip the lines and use our automated kiosk if you belong to an ASEAN or Visa on Arrival (VOA) eligible country and you have 0 or 1 bag to check-in.

How to Check In:
  1. Follow the on-screen instructions and que cards on the side to check in and print your boarding pass and bag tag (if you have bags to check in).
  2. Press the Ferry Operator Icon that you are travelling on.
  3. Place and press the passport (with photo and details page) on the scanner.
  4. If you have no bags to check-in, please click on Boarding Pass (BP) Only icon. After receiving the BP, go to Departure Level 2.
  5. If you have only one bag to check-in, please click on Boarding Pass (BP) and Bag Tag (BT) icon. After receiving the BT, tag the BT on your bag handle. Thereafter go to Self Service Bag Drop (SBD).
  6. If you have more than one bag (including odd sized like bicycles, baby strollers, etc) to check-in, please click on Boarding Pass Only icon. After receiving the BP, go to the Manual Bag Check-In (BCI).

Need Help? If your country is not listed or you are unsure about the process, please proceed to your ferry operator’s counter for manual assistance.

Self-Service Bag Drop System

Self-Service Bag Drop

Drop & Go!

Once you have successfully checked in and tagged your bags, follow these simple steps to drop them off:

How to Drop Your Bags:
  1. Scan Passport: Place and press your passport on the scanner at the station to begin.
  2. Load: Place your bag (ensure you have attached the Bag Tag) onto the conveyor belt (see the animation on how to place your bag on the belt).
  3. Scan BT: Remove the barcode scanner from the holder, scan the BT barcode label and when you hear a beep sound, replace the scanner in the holder.
  4. Wait for Weight Measurement: Once weight is confirmed, the system will automatically roll the bag onto the next belt and then print out the Bag Receipt. Remember to take the Bag Receipt. Thereafter, please proceed to Departure Level 2.
Weight Policy:
  • Up to 20kg: Your bag will be automatically accepted and loaded into ferry storage.

Over 20kg: The system will display an error message. Please take your bag(s) to the Manual Bag Check In Counters for assistance and payment of excess baggage.

If need help, do approach any of our staff in uniform.

Directory

#01-15 & 02-03
Anua Money Exchanger
#01-ATM-1
DBS ATM
#01-16 to 16A
Lex Luggage
#01-09A
Soon Travel
#01-13
Anua Café
#01-12
Old Chang Kee
Soon Travel
#02-13
Subway
#02-10/11
Tuckshop
#01-01/02
Singapore Duty Free (Arrival Hall)
#02-08/09
Singapore Duty Free (Departure Hall)
#02-02
7-Eleven
#01-12A and #02-12
YG Mobile
GUIDES

Getting There

PUBLIC BUS

Alight at Harbourfront Bus Interchange. Cross the bridge into Harbourfront Tower One, walk to the end of the building lobby to reach the new terminal.

  • At Harbourfront Station Exit A Bus-stop (14129):

    10, 30, 57, 61, 65, 80, 97, 100, 131, 143, 145 & 166

  • Opposite Harbourfront Interchange bus-stop (14121):

    10, 30, 61, 65, 80, 97, 100, 131, 143, 145, 166 & 855

  • At Harbourfront Bus Interchange (14009):

    65, 80, 93, 188, 855 & 963

CAR, PRIVATE HIRE AND TAXI

Private hire vehicles and taxis may alight guests at the drive-through drop-off zone at Singapore Cruise Centre (Harbourfront).

TIP: Due to limited availability of carpark lots at Singapore Cruise Centre, passengers and visitors are strongly encouraged to reach the new terminal via public transport.

The nearest carparks can be found at Harbourfront Tower 1, Keppel Bay Carpark, Keppel Bay Tower and vicinity.

Parking Rates
Period Rate
Mondays - Sundays and Public Holidays 7AM - 6PM $1.40 per 30 minutes or part thereof
6PM - 7AM (Per Entry) $3.40
Grace Period: 10 minutes
Motorcycle $0.70 per 30 minutes or part thereof
Grace Period: 30 minutes
Coach $2.10 for first 30 minutes
$2.10 per subsequent 15 minutes
or part thereof
Grace Period: 10 minutes
MRT

Alight at Harbourfront MRT Station (Circle Line/North-East Line) and exit the station via Exit B or C into Harbourfront Centre.

From Harbourfront Centre, lobby C, cross the road to reach the new terminal.

Self-Service Bag Drop System
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